Ticketshop Privacy Policy

We take data protection seriously

CONSORTIUM NATO ENGAGES respects the privacy of every individual who visits our website. Therefore, we comply with applicable data privacy legislation in regard to processing personal data. This Privacy Statement describes how CONSORTIUM NATO ENGAGES uses and protects personally identifiable information. This Privacy Statement, together with our Website Terms of Use, constitute the entire agreement between you and CONSORTIUM NATO ENGAGES relating to the publicly accessible portions of our website. By your use of our website, you consent to be governed by this Privacy Statement.

We reserve the right to change, modify, add, or remove portions of this Privacy Statement, at any time. Any such modification would not result in the reduction of your privacy or rights and would only serve to enhance CONSORTIUM NATO ENGAGES’s Privacy statement and security. As stated below, at any time, you have the right to request access to any information that CONSORTIUM NATO ENGAGES stores about you and, at any time, you have the right to request to be forgotten and have all information that CONSORTIUM NATO ENGAGES stores about you deleted. We highly recommend that you review this Privacy Statement and the Website Terms of Use from time to time to ensure that you are familiar with the most recent version. The examples contained in this Privacy Statement are illustrations; they are not intended to be exclusive.

Party responsible:

Bayreuther Festspiele GmbH
Festspielhügel 1-2
95445 Bayreuth
Tel.: 0921/7878-0
E-Mail: pressebuero@bayreuther-festspiele.de

Personal data

Personal data is data about your person. This includes your name, address and email address. You do not have to disclose any personal data in order to be able to visit our Internet site. In some cases, we need your name and address as well as further information in order to be able to offer you the requested service.

The same applies if we supply you with information material on request or if we answer your enquiries. In these cases, we will always point this out to you. Furthermore, we store only the data that you have sent to us either automatically or voluntarily.

If you use one of our services, we generally only collect the data that is necessary for us to be able to provide you with our service. We may ask you for further information, although this is only on a voluntary basis. Whenever we process personal data, we do so in order to be able to provide you with our service or to pursue our commercial objectives.

Automatically stored data

Server log files

The website provider automatically collects and stores information in so-called “server log files”, which your browser automatically transmits to us. These are:

  • Date and time of the request
  • Name of the requested file
  • Page from which the file was requested
  • Access status (file transferred, file not found, etc.)
  • Web browser and operating system used
  • Complete IP address of the requesting computer
  • Transferred data volume

This data is not combined with other data sources. Processing is carried out in accordance with Art. 6 Para. 1 (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

This data is temporarily stored by us for reasons of technical security, in particular in order to prevent attempts to attack our web server. It is not possible for us to draw conclusions about specific individuals on the basis of this data. The data is also processed in anonymous form for statistical purposes; it is not compared with other data stocks or passed on to third parties, even in the form of extracts. Only within the context of our server statistics, which we publish every two years in our activity report, is the number of page views made known.

Cookies

When you visit our Internet pages, we may store information on your computer in the form of cookies. Cookies are small files that are transferred from an Internet server to your browser and stored on its hard drive. This information, which is stored in the cookies, enables us to recognise you automatically the next time you visit our website, thereby making it easier for you to use our website. The legal basis for the use of cookies is the legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

You can of course also visit our Internet pages without accepting cookies. If you do not want your computer to be recognised upon your next visit, you can also refuse the use of cookies by changing the settings in your browser to “Reject cookies”. You can find out how to do this in the operating instructions of your browser. However, if you reject the use of cookies, there may be restrictions on the use of some areas of our Internet pages.

Google Tag Manager

This website uses Google Tag Manager. The Tag Manager does not collect any personal data. The tool will trigger other tags that for their part might collect data. Google Tag Manager does not access these data. If a deactivation took place on the domain or cookie level, this deactivation will remain in force for all tracking tags that are implemented by Google Tag Manager. For the Google data protection policy about this tool, please go to: https://www.google.de/tagmanager/use-policy.html

Google Analytics with Anonymisation Function

On our website, we use Google Analytics, a web analysis service of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter “Google“. Google-Analytics uses so-called “cookies“, text files that are saved on your computer allowing for an analysis of your visit to the website.

The information provided by these cookies, such as the time, place and frequency of your visit including your IP address, will be sent to Google in the USA and saved at this location.

On our website, we use Google Analytics with the suffix “_gat._anonymizeIp”. In this case, Google will already shorten and thus anonymise your IP address within the member states of the European Union or other signatories of the Agreement on the Economic Area.

Google uses this information to evaluate your visit to our website, to create reports for us about the website activities and to render additional services associated with the use of the website and Internet. Where appropriate, Google will also disclose this information to third parties if legally required or if a third party processes these data on behalf of Google.

Google will never link your IP address with other data from Google on its own account. You can prevent the installation of cookies with the corresponding setting of your browser software; however, we would like to point out that in this case you won’t be able to make full use of all the functions on our website.

In addition, Google provides a deactivation add-on for the most common browsers which will give you more control over which data Google will collect from the websites you visit. The add-on tells JavaScript (ga.js) from Google Analytics that no information on the website visit may be sent to Google Analytics. However, the deactivation add-on from Google Analytics for browsers does not prevent information from being sent to us or other web analysis services possibly used by us. Click on the following link to get more information on the installation of the browser add-on: https://tools.google.com/dlpage/gaoptout?hl=de

If you visit our website using a mobile end device (smartphone or tablet), you must click on this link instead to prevent tracking by Google Analytics on this website in future. This is also possible as an alternative to the browser add-on mentioned above. By clicking the link, an opt-out cookie will be set in your browser that is only valid for this browser and this domain. If you delete cookies in this browser, the opt-out cookie will be deleted as well, so you will have to click on the link again.

If you have agreed to have your web and app browser history linked to your Google account and that information from your Google account can be used to personalise your data, Google will use your data together with Google Analytics data to create target group lists for remarketing purposes across devices. For this purpose, Google Analytics will first collect your Google-authenticated ID on our website which is then linked to your Google account (thus personal data). Google Analytics will then temporarily link your ID to your Google Analytics data in order to optimise our target groups.

If you don’t agree with this, you can stop this by making the corresponding settings in the “My account” area of your Google account.

Customer account

For each customer who registers accordingly, we set up password-protected direct access to his stored inventory data (customer account). Here you can view data about your completed and open orders and manage your address data. You undertake to treat the personal access data confidentially and not to make them accessible to any unauthorised third parties. We cannot accept liability for misused passwords, unless we are responsible for the misuse.
With the function “stay logged in” we would like to make your visit to our website as pleasant as possible. This feature allows you to use our services without having to log in again each time. We recommend that you do not use this function if the computer is used by several users. Please note that the “remain logged in” function is not available if you use a setting that automatically deletes saved cookies after each session.

Security

We have taken technical and administrative security precautions to protect your personal data against loss, destruction, manipulation and unauthorised access. All of our employees and the service providers working for us are obliged to comply with the valid data protection laws.

Whenever we collect and process personal data, it is encrypted before being transmitted. This means that your data cannot be misused by third parties. Our security precautions are subject to a constant improvement process and our privacy policies are constantly being revised. Please make sure that you have the latest version.

Affected Rights

You have a right to information, rectification, erasure or restriction of the processing of your stored data, a right of objection to the processing as well as a right to data portability and a right to complain in accordance with the requirements of data protection law.

Right to information:
You can request information from us concerning whether and to what extent we process your data.

Right to rectification:
If we process your data that is incomplete or incorrect, you can request that we rectify or complete such data at any time.

Right to erasure:
You can request that we erase your data if we process it unlawfully or if the processing interferes disproportionately with your legitimate protection interests. Please note that there may be reasons that prevent immediate erasure, e.g. in the case of legally regulated retention obligations.
Irrespective of the exercising of your right to erasure, we will erase your data immediately and completely, unless there is a contractual or legal obligation to retain it.

Right to restriction of the processing:
You may request that we restrict the processing of your data if

  • you dispute the accuracy of the data, namely for a period of time that enables us to verify the accuracy of the data.
  • the processing of the data is unlawful, but you refuse to have it erased and instead request a restriction on the use of the data,
  • we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or
  • you have lodged an objection to the processing of the data.

Right to data portability:
You may request us to provide you with the data you have made available to us in a structured, current and machine-readable format and to allow you to forward this data to another responsible party without our interference, provided that

  • we process this data on the basis of an agreement which you have submitted and which is revocable or in order to fulfil a contract between us, and
  • this processing is carried out using automated methods.

If it is technically feasible, you can ask us to transfer your data directly to another responsible party.

Right of objection:
If we process your data on the basis of a legitimate interest, you can object to this data processing at any time; this would also apply to any profiling which is based on these provisions. We will then no longer process your data unless we can prove compelling reasons worthy of protection for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims. You can object to the processing of your data for the purposes of direct advertising at any time without stating any reasons.

Right of appeal:
If you are of the opinion that we are infringing German or European data protection law when processing your data, please contact us so that we can clarify any questions. Of course you also have the right to contact the supervisory authority which is responsible for you, i.e. the respective State Office for Data Protection Supervision.
If you wish to assert any of the above rights against us, please contact our Data Protection Officer. In cases of doubt we may request additional information to confirm your identity.

Changes to this privacy policy

We reserve the right to change our privacy policies if this becomes necessary due to new technologies. Please make sure that you have the latest version. If fundamental changes are carried out to this privacy policy, we announce these on our website.

All interested parties and visitors to our website can reach us concerning questions of data protection at the following address:

Mr Christian Volkmer
Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg, Germany

Tel.:  +49 941 2986930
Fax:  +49 941 29869316
E-Mail: anfragen@projekt29.de
Internet: www.projekt29.de