Information on Instant Purchase

All persons who have a customer account with the Bayreuth Festival and whose email address has already been verified (cf. Section 4. GTC) can participate in the Online Instant Purchase.

If you do not yet have a customer account, please register here:
https://ticketshop.bayreuther-festspiele.de/en

To sign in, you need your customer number or verified email address and your personal password.

If you’ve forgotten your password – no problem! Please simply click on the following link:
https://ticketshop.bayreuther-festspiele.de/en (Sign in)

Under “Forgot password?” you can reset your password and then generate a new one. To do this, enter the email address stored with us and follow the instructions in the email we will send you.

Once you have entered the queue, the “first come, first serve” principle applies.
In the queue itself, credited waiting years, association memberships, etc., play NO role.

Unfortunately, the time span between entering the queue and being admitted to the ticket shop cannot be estimated in advance.

If you have received tickets for the 2024 Festival, your previous waiting years will expire. It does not matter which tickets you originally ordered and which ones you then select for instant purchase. If you did not have any ticket requests for the 2024 season, the preferred allocation can also be used in the following year. Any credit would then remain with Bayreuth Festival GmbH until settlement. Should you wish for a refund of the credit, please send an email to ticket@bayreuther-festspiele.de stating your customer and invoice number.

The overall availability of tickets for the individual works can be found on the left side. By clicking on the productions, the still available tickets for the individual dates will be displayed.

After entering the ticket shop, you have 30 minutes to select tickets and complete the order process.

A maximum of 8 tickets per work can be purchased, a total of 32 tickets. In price categories G1-G4, E3-E6, C6, and C7, a maximum of two tickets, as there are only a few seats.

The tickets in your shopping cart must be paid for immediately. Payment for tickets is only possible in Euros. For payment of your tickets, instant payment by credit card (VISA, MasterCard, and American Express), instant payment via PayPal, and offsetting with existing credits from canceled invoices for tickets from previous festival seasons are available.

After successful completion of the payment process, invoices are available for viewing, downloading, and printing under www.bayreuther-festspiele.de in the purchaser’s personal login area (“My Festival”). The purchaser will be informed by email about the provision of the invoice. After full payment, the tickets can be accessed and personalized by you in your personal login area “My Festival”. Upon completion of personalization, we will make your tickets available for self-printing or download/mobile in your customer account. To do this, please log in to your personal customer account, which you can access under “My Festival”.

Names can be entered up to seven calendar days before the respective performance. Should a ticket need to be issued under a different name at short notice (e.g., due to illness), a re-registration can still be carried out up to 24 hours before the start of the performance at the Bayreuth Festival ticket office.

The date for personalization and download of tickets for self-printing will be announced later; the purchased tickets will not be sent by post or email.

You can find your tickets in your customer account, which you can access under “My Festival”.

Enter your customer number or your verified email address and your password. Then click on “Sign in”. You don’t remember your password or have never set one? No problem! Simply click on “Forgot password?” and enter your verified email address here. After clicking on “Submit”, you will receive an email to set a new password.

After successful login, you will be in your customer account, where you can immediately view your order. To print your tickets, click on “Tickets”.

You will now see a list of all tickets you have purchased. You must now enter the name of the visitor who wishes to attend the performance on the day of the event for each ticket. The entered name must match the name on the visitor’s ID card; otherwise, entry to the event will be denied. Confirm the name by clicking on “Personalize ticket”.

Please note that a ticket can only be personalized once! You can determine the time for personalization and printing for each ticket yourself. However, the latest date for this is always seven days before the performance.

Should the originally entered visitor name change due to unforeseen reasons, please contact the Festival ticket office up to 24 hours before the start of the performance.

If you now click on “Download Ticket”, it will automatically open as a PDF. You can now print your ticket. If you cannot open the tickets, you may not have program for viewing PDF files on your computer. Please install Adobe Acrobat Reader (https://get.adobe.com/reader).

Printing tickets is not strictly necessary; you can also show them on your mobile phone to our admission staff. When printing tickets, please ensure that the sheet has no patterns or marbling. The barcode must be clearly printed to be scannable at admission. You can fold the paper along the printed lines. Other manipulations of the ticket are not permitted.